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Workbook 6 --
Developing Effective Interpersonal Communication Skills
 This
Workbook examines the importance of effective interpersonal communication
skills for achievement. It identifies the types of "noise"
that interfere with good communication and discusses the importance
of active listening and how to become a better listener. Readers
also learn how to identify different communication and behavioral
styles and how to adapt to these styles for more successful communication.
Tips are also given for managing conflict in the event that communication
breaks down.
Excerpt
"Developing good interpersonal communication skills is a
required foundation for becoming an achiever with character. It
is virtually impossible to scale the summits of achievement without
engaging the support and goodwill of others.
On
the way to becoming an achiever you need to build relationships;
work on teams with others; convince people who can help you, to
believe in you; inspire and persuade colleagues, sponsors, bosses
to accept your ideas; and manage and resolve challenging interpersonal
conflicts and issues that will inevitably arise. All of these
activities require good communication skills."
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